A university lecturer was thrown off a tram despite owning a £500 annual travel pass – raising concerns over the service’s ticketing system.
Vicky Palmer, a senior lecturer at Nottingham Trent University in Youth Justice, was ejected in front of numerous commuters on a busy rush hour journey on Friday 14 November.
The 52-year-old thought she had swiped and validated her ticket before embarking on a journey to the city campus, but the tram’s inspector said it wasn’t valid.
Miss Palmer also received a fine.
This is the latest incident involving issues with tram passes – with the service offering a number of different methods of purchasing tickets.
Nottinghamshire County Council recently launched a public consultation into a potential ‘smart ticket’ scheme which would work on all public transport services in the county.
It has been suggested that a system like this would help to speed up journey times and prevent serious congestion, particularly during the rush hour.
Although there have been numerous gripes with the ticketing system, the majority of residents feel they are adapting to it: